Feedback as Competitive Advantage
Cameron Conaway equips organizations with an evidence-based approach to employee feedback literacy: the art and science of how employees can effectively seek, give, receive, process, and use feedback
As featured in
Feedback Services
50–60 minutes
Virtual feedback literacy presentation
- History, evolution, and practical frameworks
- A model for giving, receiving, processing, seeking, using
1/2 day workshop
Virtual feedback literacy workshop
- New employees
- New people managers
- Senior managers (pre-reviews)
- Team / department units
Monthly retainer
Common engagement areas
- Program review and development
- Train-the-trainer and manager coaching
- High-frequency feedback sessions
Why Cameron?
Cameron’s work on Harvard’s Feedback Essentials course, his HBS Publishing webinar, and his HBR article The Right Way to Process Feedback struck a chord with leaders across industries—from fighter pilots to yoga instructors to executives.
A third element
He introduced “processing” as a distinct, essential step alongside giving and receiving. Processing explores the reflection, meaning-making, and emotional engagement that follow feedback moments.
But there are more elements!
Cameron’s concept of employee feedback literacy brought academic insights into the workplace. He defines five essential feedback skills: seeking, giving, receiving, processing, and using.
“Or” to “And”
Most training divides givers and receivers. Cameron helps people thrive in both roles, showing how feedback skills are mutually reinforcing.
Power to the people
He reframes feedback to empower the receiver—not just glorify the giver—inviting balance, empathy, and agency into the conversation.
A Process for processing
Tools like the Feedback Decision Tree and 6 Ps for Processing Feedback give people repeatable ways to grow from hard conversations.
From mind to bodymind
“I believe it’s critical to let feedback run through both your body and your mind. That means feeling your feelings and investigating why you may be feeling them.”
He integrates somatic wisdom with mindfulness to help people embody—not just intellectualize—feedback growth.
When can you expect services?
Cameron needs at least 60 days from agreement to delivery. He’s flexible with timing (e.g., pre-reviews) and offers discounts for recurring engagements.
How can we get started?
Please fill out the form below with details. Cameron will respond if it aligns with his focus and schedule.